Privacy Policy

Without a doubt, your privacy is extremely important. We take this very seriously at Zativo, and do everything within our power to protect your data. Fortunately, whilst strong, our privacy policy is very straight forward and easy to understand. Please see below for more details.

Summary:

• We collect only information essential to completing your order.
• All information is processed on our secured servers.
• We never sell or give your information to third parties. Except the ones required to fulfill your order, such as the postal service.
• All packaging used is stealth, so no one will know the contents of your delivery. Read more on our discreet shipping here.
• The name Zativo will not show up on your bank account or package.
• We will never send you spam, we hate it as well.

The information we collect

Whenever you buy seeds from Zativo, we will require you to give us some of your personal information during the order process in order to complete your purchase. This will at least include a name, an address, an email address, and payment method details. Without these, it is not possible make an online purchase.

Also, whilst browsing the Zativo website, we are automatically sent anonymous user data about your browser and operating system. This data tells us how customers are interacting with our site, so we can monitor flow and usage. This allows us to work out which parts of the site are working effectively, and which aren’t. With the analysis of this information, we are able to continually improve the Zativo website. We reiterate, this is completely anonymous data.

Whilst completing your order, you will have the option to sign up to our newsletter. This requires you giving us your email, which we store securely, and never share with third parties. We will never send you spam. We know just how annoying it is to receive it.

Your Consent

By using Zativo, or making any purchase from us, you consent for above information to be collected and securely stored. We only use this information to process orders. We will never send you newsletters without your express permission.

If you wish to withdraw your consent, then please and send us an email, and we will ensure your information is removed. However, you will no longer be able to use our services without it!

Third parties

We will never give or sell your information to third parties. The only exception to this is for the fulfillment of your order, which requires us to give your address to the postal service.

On occasion, Zativo may feature a link to a third party website. An example of this is when referencing something on our blog. We are not responsible for third party websites, so please familiarize yourself with their privacy policies should you decide to actively engage with them.

Discretion

All of our deliveries are made using stealth packaging. This means that there is no indication as to what your package contains, or the company it is from. You can read more about our discreet shipping here.

The company name Zativo will not appear on any credit card statements, helping our discreet service continue over to your personal records.

Security

To ensure your information is kept safe, Zativo uses and follows some of the best practices within the industry. All of your information is kept securely on encrypted servers, and although no electronic storage can ever be 100% secure, we comply with all of the expectations and requirements of an internet based business.

Cookies

Cookies are small bits of information that are stored on your hard drive used to interact with our website. They include things like your saved password and IP address. These allow a number of tasks to be performed. When you use our site, your computer shows us its cookies, telling our site whether you have used it before. This allows the website to operate faster, and make things more convenient for you – for example, it means you may not have to re-enter your username and password every single time you use the site.

Cookies are also used by services like Google. This allows us to monitor any feedback from any adverts we may run, as well as help us understand how people are using the website.

Changes to the Privacy Policy

We reserve the right to modify our privacy policy at any time, so please ensure you check it frequently.

Questions

If you have any further questions, please don’t hesitate to get in contact with us.