Customer service - Contact us

Need to get in contact with us? Our knowledgeable and friendly customer service team are on hand to answer any questions or queries you may have.

Zativo is now a proud member of the Zamnesia Family. For questions relating to your expired Zativo account, your order history at Zativo, unused vouchers, or the exciting merger with Zamnesia and the consequences for you as a Zativo customer, please email us at [email protected].

For all other questions regarding products, shipping, payment methods and other order-related issues, we would like to refer you to Zamnesia's Customer Help Desk. You can contact them via [email protected], or use the contact form below. We respond to emails within 24 hours on business days.

If you prefer to speak to one of the service representatives directly, please call the Zamnesia Help Desk at +31 (0) 20 722 0718 on work days between 08:30 and 16:00 o'clock (CET).